The “Mind What Matters” Blog

Conversation Curiosity by Dr. Dan Docherty Like most Americans, I was introduced to the concept of “binge watching” over the past 18 months. This is the act of watching a [...]
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The Teeter-Totter- Balancing Live and Virtual Exchanges by Dr. Dan Docherty Have you noticed that people are back? As I was watching the PGA Golf Championship a few weeks ago, [...]
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When you are preparing to meet with a new client, everyone has their own little rituals they go through prior to that sales conversation. Some sales professionals take a few [...]
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Are you a leader? The “Mind what Matters” blog this week is targeted at anyone that has even one person that they are entrusted to lead and develop. Regardless of [...]
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Let’s start by identifying what a “Good” customer question is... A “Good” question is effective at getting information that helps steer the conversation where you want it to go and [...]
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This morning I was at my desk working on a “heads down” project. You know the kind…where you are focused on nothing but the project at hand. As I was [...]
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Once there was a business professional who was highly trained to communicate with product or solution expertise. Each day as she grabbed her briefcase and headed out for her daily [...]
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What is a wake-up call? When you consider it, there are many different types. According to Merriam-Webster, a wake-up call is something that serves to alert a person to a [...]
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Last weekend, we, along with a group of our dearest friends, decided to spend a Saturday afternoon making candles. Before you pass judgment, let me put it out there that [...]
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As I write this blog, it is a cold winter morning in the Midwest. For those of us who live in cold areas, is there anything worse than being out [...]
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