The Formula for GREAT Questions

The Formula for GREAT Questions Written by Jeff Bittner      How do you create a GREAT sales question?  That’s easy…you intentionally structure the question so it shows understanding, a focus on [...]

What is a “Good” Customer Question

     Let’s start by identifying what a “Good” customer question is...  A “Good” question is effective at getting information that helps steer the conversation where you want it to go and [...]

Hot Questions and Hot Wings

After reading the title of this blog, you may be asking yourself a great question. “When I think of myself as a professional communicator, what does this topic have to [...]