Gaining Commitment – It starts at the beginning
If you Google "Trusted Advisor" for sales, you would find all types of blogs, articles, and buzz around these two seemingly simple words. Let’s take a second and breakdown the [...] Engagement: “Boss” or “Coach”?
Over the past four years, I have been studying, researching, and learning about the complex topic of employee engagement within US corporations. As a coach, let me ask you 2 [...] Barriers: Don’t Fear the Orange Barrels
I remember years ago driving home to Ohio with my family after a beautiful vacation in Hilton Head, SC. The music was playing, the windows were down, everyone had their [...] Value Clarity: Beware of Knowledge Dumping
Mastering the Customer Conversation It’s hard to believe, but 30 years ago (this May) I was graduating from Miami University in beautiful Oxford, OH. After graduation, I had the fortunate [...] New Year, New You? How Peloton Changed My Perspective
Mastering the Customer Conversation On January 8, I received a great e-mail from Apple titled, “Keep Your New Year’s Resolutions – you’ve got goals for 2020. We’ve got apps that [...] Matt RogersCourageous Faith
Born in Arcadia, California, Matt Rogers is a TV show personality who first found fame as a Season 3 finalist alongside Jennifer Hudson and Fantasia on FOX’s “American Idol” He [...] Ben Malcolmson The Path to Purpose
The Path to Purpose FEATURING Ben Malcolmson Ben Malcolmson is in his 13th season as the right-hand man to Seattle Seahawks head coach Pete Carroll. The journey began after Ben played one storybook season as a walk-on wide receiver on the USC Trojans football team. Following his brief yet memorable football career, Ben worked for […]
Purpose – Thanks Salvation Army
Mastering the Customer Conversation Do you ever think about how purpose is truly the backbone of your customers’ business? How much do we really know about what is at the [...] Stevie & Sazan HendrixThe Good Life
Stevie and Sazan Hendrix are one of social media’s favorite #powercouples. The pair met in college while studying Radio, TV, Film at The University of North Texas sharing the same [...] Solutions – Who is the HERO in your customer conversation?
Mastering the Customer Conversation Ok, here it comes. If you go to the movies or turn on your TV, you know that it is holiday movie time. Potential blockbusters are [...] 