Karen HoughHow Improv Improves Your Conversations
This week we are delighted to welcome Karen Hough to the podcast. Karen is the Founder & CEO of ImprovEdge, a #1 Amazon bestselling author, a contributor to the Huffington [...] What is a “Good” Customer Question
Let’s start by identifying what a “Good” customer question is... A “Good” question is effective at getting information that helps steer the conversation where you want it to go and [...] Ken BlanchardIt’s About We not Me
This week we are thrilled to welcome Ken Blanchard to the podcast. Ken, one of the most influential leadership experts in the world, is the coauthor of the iconic bestsellers [...] Ben and Candace CurtisCreating a Worthwhile Legacy
This week we have a special Friday podcast release to celebrate the Masters Golf Tournament beginning today! We welcome retired professional golfer Ben Curtis and his wife Candace [...] Dr. Ellen Burts-CooperDealing with Tough Stuff
This week Jeff has an aMAZEing conversation with Dr. Ellen Burts-Cooper. Dr. Burts-Cooper is the senior managing partner of Improve Consulting and Training Group, a firm that provides personal and [...] What is Instinctive Elaboration
This morning I was at my desk working on a “heads down” project. You know the kind…where you are focused on nothing but the project at hand. As I was [...] Jeff BloomfieldThe Secret Science of Persuasion
This week we changed things up and put Jeff Bloomfield himself in the hot seat. Last fall Jeff did an interview with David Morelli from OwlHub for their [...] The Art of Storytelling
Once there was a business professional who was highly trained to communicate with product or solution expertise. Each day as she grabbed her briefcase and headed out for her daily [...] Marilee AdamsChange Your Questions, Change Your Life
This week we welcome Dr. Marilee Adams, Ph.D. to the podcast. Marilee is an author, organizational consultant and facilitator, executive coach, and professional speaker. She is CEO/President of [...] Don GraumannStrategic Pause: Stop. Think. Lead.
This week we welcome Don Graumann to the podcast. Don is a high-performance executive and leadership coach whose teams are known for delivering sustainable results. He has worked in insight-driven marketing [...] 