The Types of Questions Your Customers Are Tired Of Hearing Written by Jeff Bittner 5 Min Read Not long ago we were having a training session with one of our [...]
The Question To End ALL Conversations Written by Jeff Bittner 7 Min Read Sometimes, one question can change the entire dynamic of a conversation by eliciting information that otherwise would [...]
The One Question to Ask When Your Prospect Says "No" Written by Jeff Bittner Have you ever had a prospect say “no” before you even explain who you [...]
The GOOD Question Killer Written by Jeff Bittner Have you ever found yourself in a moment where you incorrectly judged a situation because you chose not to be curious? [...]
Let’s start by identifying what a “Good” customer question is... A “Good” question is effective at getting information that helps steer the conversation where you want it to go and [...]
If you could… would you go back to high school? I’m not sure of your experience, but I wouldn’t go back even though I enjoyed those formative years. Fortunately, there [...]
I remember years ago driving home to Ohio with my family after a beautiful vacation in Hilton Head, SC. The music was playing, the windows were down, everyone had their [...]
Mastering the Customer Conversation Have you ever asked yourself a simple question? What does my customer think about every day at 6:00 AM when they are getting ready for or [...]
The Types of Questions Your Customers Are Tired Of Hearing Written by Jeff Bittner 5 Min Read Not long ago we were having a training session with one of our [...] 
The Question To End ALL Conversations Written by Jeff Bittner 7 Min Read Sometimes, one question can change the entire dynamic of a conversation by eliciting information that otherwise would [...] 
The One Question to Ask When Your Prospect Says "No" Written by Jeff Bittner Have you ever had a prospect say “no” before you even explain who you [...] 
The GOOD Question Killer Written by Jeff Bittner Have you ever found yourself in a moment where you incorrectly judged a situation because you chose not to be curious? [...] 
Let’s start by identifying what a “Good” customer question is... A “Good” question is effective at getting information that helps steer the conversation where you want it to go and [...] 
If you could… would you go back to high school? I’m not sure of your experience, but I wouldn’t go back even though I enjoyed those formative years. Fortunately, there [...] 
I remember years ago driving home to Ohio with my family after a beautiful vacation in Hilton Head, SC. The music was playing, the windows were down, everyone had their [...] 
Mastering the Customer Conversation Have you ever asked yourself a simple question? What does my customer think about every day at 6:00 AM when they are getting ready for or [...] 