Trust – A Key To Relationships!

Mastering the Customer Conversation I want to share a recent experience with you. I recently had an opportunity to coach one of our clients, and they said something striking to [...]

Driving Change – Understanding Your Why!

In our training sessions at Braintrust, we often show a picture that illustrates a caterpillar going through the change to a butterfly. We will ask our participants to tell us [...]

The “My Why” Story

Everyone likes a good storyteller, right? As humans, we are drawn into a great narrative, and if executed correctly, great things can happen. What about in sales? Why not tell your [...]

The Barriers to Change

Everyone likes change, right?  Not so fast.  Humans may adapt well to change but when change is forced upon them, things don’t go as smoothly.  Since we are self-preserving beings, [...]

Great Leadership: Connection or Credibility?

We have all worked with leaders that are on different parts of the “greatness scale.” Some landed on the high side and inspired us to work better, harder and faster. [...]

The Brain Chemistry of Trust

Get ready. This episode of the Science of Sales podcast will explain some things you instinctively felt, but never knew why, and can help you tap into the science behind [...]

Cognitive Biases in the Sales Conversation

In the second episode of the Science of Sales podcast, we dive into some of the biases that your customers are predisposed to before you ever engage with them. These [...]

Neuroscience and Sales? Really?

Welcome to the first ever Science of Sales podcast! We are so grateful that you are here. This first episode is all about laying the groundwork - really understanding how [...]

The 3 Irrefutable Elements of Sales Growth

Over the past several decades, there have been a myriad of books written and talks given on how to grow your business, improve your marketing, increase sales performance, etc. Some [...]