The Art of Storytelling

Once there was a business professional who was highly trained to communicate with product or solution expertise.  Each day as she grabbed her briefcase and headed out for her daily [...]

Dealing with Wake Up Calls

What is a wake-up call? When you consider it, there are many different types. According to Merriam-Webster, a wake-up call is something that serves to alert a person to a [...]

Charging a Dead Battery

As I write this blog, it is a cold winter morning in the Midwest. For those of us who live in cold areas, is there anything worse than being out [...]

An Adoption Story of Thanks

Last week we had the opportunity to lead a socially distanced live training in the beautiful city of Nashville, TN. Honestly, it was great to be interacting in a live [...]

Hot Questions and Hot Wings

After reading the title of this blog, you may be asking yourself a great question. “When I think of myself as a professional communicator, what does this topic have to [...]

Walk the Talk

When someone says “Walk the Talk”, what does that mean to you?  For most individuals, it means backing your words with the action to accomplish whatever the goal/task you said [...]

Blocking The Noise

Finally, last week our family excitedly drove our son back to college at “The” Indiana University in beautiful Bloomington, IN. We were thrilled that he got the opportunity to return [...]

“Is All Feedback Relevant?”

A beloved mentor of mine once asked me, “Franc, is all feedback relevant?”. My initial answer was “I think some is and some isn’t”. He then challenged me on my [...]