Mastering the Customer Conversation Do you ever think about how purpose is truly the backbone of your customers’ business? How much do we really know about what is at the [...]
Mastering the Customer Conversation If you have been to New York City at any point in your life, you can probably close your eyes and visualize the food and merchandising [...]
Mastering the Customer Conversation Have you ever asked yourself a simple question? What does my customer think about every day at 6:00 AM when they are getting ready for or [...]
Mastering the Customer Conversation I want to share a recent experience with you. I recently had an opportunity to coach one of our clients, and they said something striking to [...]
Recently, I was filling my truck up with gas and went into the Shell station convenience store to get something to drink. There I was, standing in front of the [...]
To my normal audience out there who might be used to articles and information on sales and marketing, I am taking a bit of a detour to share something a [...]
As leaders in today’s business world, we may or may not realize how deeply the our followers’ neurochemistry dictates how well our coaching and direction is received. My daughter used [...]